App contender
Voice interviews with your real users, inside your product
Voice interviews with your real users, inside your product
The short version
What is Voice interviews with your real users, inside your product?
UserTold.ai is a platform that conducts voice interviews with users directly within a product. It captures voice, screen, and navigation data to provide evidence of user behavior and struggles. The platform supports silent observation, guided tasks, and open conversations, allowing teams to review evidence and push verified work items to project management tools.
It captures voice, screen, and navigation data in the moment a user experiences a struggle, providing linked evidence (quote, timestamp, page path, replay) rather than just summaries or opinions.
Product capabilities
Key features
- Voice interviews
- Screen recording
- Navigation tracking
- MCP (Model Context Protocol) support
- CLI support
- REST API
- Linear integration
- GitHub integration
- Silent observation mode
- Guided task mode
Ways to use it
Use cases
- User research
- Onboarding friction analysis
- Feature testing
- Identifying user struggles
- Validating product fixes
Who it is built for
Best for
At a glance
Strengths & considerations
Strengths
- No subscription or per-interview minimums
- Evidence is linked to specific user quotes and actions
- Does not recruit strangers (uses existing users)
- Provides confidence scores for findings
- Supports automated workflows via MCP and CLI
Things to consider
- Does not recruit participants (relies on existing users)
- Does not guarantee response rates
- Requires embedding a script tag in the product
- Evidence requires verification by a human or agent
- Does not automatically push to production (requires verification)
Plan information
Pricing
Managed AI costs $0.25 per recorded minute. BYOK (Bring Your Own Key) costs $0.15 per recorded minute plus direct OpenAI inference costs. No subscription or per-interview minimums.
New accounts include a small starting allowance.
Prices and plans can change. Confirm current terms on the official pricing page before purchasing.
Compatibility & availability
Technical details
Integrations
Platforms & channels
Official destinations
Links
Quick answers
Voice interviews with your real users, inside your product FAQ
Where do the participants come from?
Participants come from your existing product users; the platform does not recruit or provide panels.
How is pricing structured?
Managed AI is $0.25 per recorded minute. BYOK is $0.15 per recorded minute plus direct OpenAI inference costs. There are no subscriptions or per-interview minimums.
Do I need Linear or GitHub?
No, but they are supported for pushing verified work items.
Explore nearby ideas
Tags
Research trail
Official sources
These pages were used for the factual profile above. They may change after the research date.
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