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Live chat for Slack - Chatlio

Live chat for Slack

chatlio.com Developer Tools Listed Aug 20, 2026
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Global rank#169
Category rank#15
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The short version

What is Live chat for Slack - Chatlio?

Chatlio is a live chat application that integrates directly with Slack, allowing teams to communicate with website visitors without leaving the Slack interface.

What makes it different

Provides bi-directional Slack integration where conversations occur directly within Slack channels, rather than sending notifications to a separate web dashboard.

Product capabilities

Key features

  • Direct Slack integration
  • Customizable chat widgets
  • Visitor data display (location, browser, OS, current page)
  • Automated triggers and messages
  • Saved replies
  • Pre-chat questions
  • White label widget
  • Mobile-friendly widget
  • Javascript API
  • Webhooks

Ways to use it

Use cases

  • Customer support
  • Pre-sales engagement
  • Product support

Who it is built for

Best for

Website ownersCustomer support teamsDevelopers

At a glance

Strengths & considerations

Strengths

  • Direct integration with Slack
  • No additional software required for operators
  • Customizable widget design
  • Supports multiple widgets
  • Includes visitor analytics

Things to consider

  • Restricted Slack accounts cannot join channels freely
  • Not compatible with single-channel guest accounts
  • Chat history is not retained across subdomains
  • Free Slack accounts have a 10,000 message index limit

Plan information

Pricing

Modelpaid
Starting price$29 per month

Four tiers available: Starter ($29/mo), Basic ($49/mo), Pro ($99/mo), and Business ($199/mo). Annual billing offers one month free.

Free access

30 day free trial

Prices and plans can change. Confirm current terms on the official pricing page before purchasing.

Compatibility & availability

Technical details

Integrations

SlackZapierWordPressShopifySquarespaceWebflowNextJSReact

Platforms & channels

WebiOSAndroid

Quick answers

Live chat for Slack - Chatlio FAQ

Does Chatlio work with a free Slack account?

Yes, Chatlio does not require a paid Slack account.

Can I use Chatlio on multiple websites?

Yes, you can use the Chatlio embed code on any number of sites.

What happens when we are not online?

Chatlio switches to offline mode if no Slack user is active in the connected channel, if manually turned off, or based on configured operating hours.

Explore nearby ideas

Tags

Live ChatSlack IntegrationCustomer SupportHelp Desk

Research trail

Official sources

These pages were used for the factual profile above. They may change after the research date.

  1. Official website
  2. Official page — /pricing/
  3. Official page — /chatlio-live-chat-features/
  4. Official page — /docs/

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