App contender

InsertChat - AI Answers for Your Website & Phone | Ready in

AI answers for your website & phone

insertchat.com Sales & Lead Generation Listed Aug 21, 2026
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Global rank#740
Category rank#22
Lifetime points0
Tracked visits1
Duel record0–0
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The short version

What is InsertChat - AI Answers for Your Website & Phone | Ready in?

InsertChat is an AI front desk platform that provides website assistants and AI receptionists to answer customer questions, capture leads, book appointments, and facilitate human handoff.

What makes it different

Provides a unified AI front desk that uses a single knowledge base to serve both website visitors and phone callers.

Product capabilities

Key features

  • AI website assistant
  • AI receptionist
  • Lead capture
  • Appointment booking
  • Stripe payment processing
  • Order checking for Shopify and WooCommerce
  • Human handoff to team
  • Shared inbox
  • Analytics and reporting
  • Multi-language support (58 languages)

Ways to use it

Use cases

  • Answering routine customer questions
  • Capturing leads
  • Booking appointments
  • Handling after-hours customer inquiries
  • Processing payments
  • Checking order status

Who it is built for

Best for

Small businessesEcommerce businessesAgenciesMulti-location businessesEnterprises

At a glance

Strengths & considerations

Strengths

  • Supports both website and phone channels from one account
  • Integrates with common business tools like Gmail, Outlook, and Shopify
  • Provides SOC 2 Type II, GDPR, CCPA, and HIPAA-ready compliance

Things to consider

  • Voice usage is billed at 12 credits per minute
  • Additional phone numbers cost $10/month each
  • Usage limits apply to credits, assistants, and sources based on the plan
  • Carrier rates may apply for phone calls

Plan information

Pricing

Modelpaid
Starting price$98/mo

Plans start at $98/mo for Pro, $198/mo for Growth, and $498/mo for Scale, with custom pricing for Enterprise. Annual billing offers two months free.

Free access

7-day free trial available.

Prices and plans can change. Confirm current terms on the official pricing page before purchasing.

Compatibility & availability

Technical details

Integrations

ZapierShopifyWixWebflowWordPressWooCommerceGoogle Tag ManagerREST APIWebhooksMCPGmailOutlookWhatsAppZendeskHubSpot

Platforms & channels

WebPhone

Languages

58 languages

Quick answers

InsertChat - AI Answers for Your Website & Phone | Ready in FAQ

Can I use the website assistant, receptionist, or both?

Yes, every paid plan includes both channels.

Can a person take over?

Yes, website conversations can move into a Live Inbox, and receptionist calls can follow configured transfer or fallback paths.

How long is the trial?

The self-serve trial lasts seven days.

Explore nearby ideas

Tags

AICustomer ServiceLead GenerationVoice AIChatbot

Research trail

Official sources

These pages were used for the factual profile above. They may change after the research date.

  1. Official website
  2. Official page — /onboarding
  3. Official page — /pricing

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