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hiy.ai — an AI twin that answers like you, and cites its sources
hiy.ai — an AI twin that answers like you, and cites its sources
The short version
What is hiy.ai — an AI twin that answers like you, and cites its sources?
hiy.ai is an AI platform that creates an 'AI twin' of a user or organization, trained on provided sources like blog posts, YouTube videos, files, and pasted text. It is designed to answer questions in the user's voice, cite its sources, and admit when it does not know an answer. The platform offers three distinct products: an Expert Twin for public-facing pages, a Support Agent for customer-facing documentation, and a Team Agent for internal team communication.
The platform emphasizes 'honesty' by requiring the AI to cite sources for every answer, admit when it lacks information, and avoid inventing answers. It also features a 'teach' mechanism where user corrections are learned and applied to future interactions.
Product capabilities
Key features
- AI twin creation from user-provided sources
- Source citation for every answer
- Honest 'I don't know' responses when information is missing
- Teach queue for user corrections
- Support for blog, YouTube, file, and pasted-text imports
- Embeddable chat widgets (inline and floating bubble)
- API access for custom integrations
- Email digests and instant alerts for unanswered questions
- Lead capture and follow-up tracking
- Verified badge for Expert Twins
Ways to use it
Use cases
- Answering audience questions on a public page
- Providing customer support via documentation
- Answering internal team questions
- Lead capture and follow-up
Who it is built for
Best for
At a glance
Strengths & considerations
Strengths
- Cites sources for all grounded answers
- Admits when it cannot answer a question
- Learns from user corrections to improve future responses
- Does not invent answers when information is unavailable
- Provides conversation insights and lead capture
- Embeddable on external websites with a single script tag
Things to consider
- The 'Founding Creator' plan is not currently available for purchase
- The floating bubble widget is restricted to the paid plan
- Support Agent requires backend development to mint visitor tokens
- Multi-channel support (e.g., Slack, WhatsApp) is currently in the roadmap/exploration phase and not natively supported
- AI disclosure labels cannot be removed on any plan
Plan information
Pricing
The platform offers a free plan and a paid 'Founding Creator' plan. The paid plan is priced at $49/mo, though it is not currently available for purchase.
Includes 300 visitor messages per month, 10,000 training words, 5 sources, public hiy.ai page, inline embed, and email digests.
Prices and plans can change. Confirm current terms on the official pricing page before purchasing.
Compatibility & availability
Technical details
Platforms & channels
Official destinations
Links
Quick answers
hiy.ai — an AI twin that answers like you, and cites its sources FAQ
Can visitors tell they are talking to an AI?
Yes, every surface is labeled as AI, and this label cannot be removed on any plan.
What happens when the AI cannot answer a question?
It states that it does not know the answer, and for Support Agents, it offers to hand the thread to a person. The unanswered question is added to the user's teach queue.
Do I need a developer to use hiy.ai?
No developer is needed for the hosted hiy.ai page. For embedding on a website, you only need to paste a script tag. For integration into your own product, a developer is required to mint visitor tokens.
Can it answer in Slack or WhatsApp today?
No, it does not answer natively inside these apps.
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Research trail
Official sources
These pages were used for the factual profile above. They may change after the research date.
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