App contender

ChatAgent - AI Agents for WhatsApp Online Store

AI Agents for WhatsApp Online Store

chatagent.so Ecommerce & Retail Listed Aug 22, 2026
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Global rank#827
Category rank#19
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The short version

What is ChatAgent - AI Agents for WhatsApp Online Store?

ChatAgent is a platform designed to automate WhatsApp conversations for ecommerce and retail businesses. It provides tools for managing customer inquiries, automating reorder reminders, and creating a mobile-first storefront within WhatsApp.

What makes it different

Enables businesses to automate WhatsApp customer service and sales workflows, including catalog syncing and CRM management, without requiring coding.

Product capabilities

Key features

  • AI-powered replies
  • Automated reorder reminders
  • Shared team inbox
  • WhatsApp storefront
  • CRM
  • Catalog synchronization
  • Automated cart and abandoned chat management
  • Performance tracking dashboard

Ways to use it

Use cases

  • Automating customer inquiries
  • Managing repeat orders
  • Post-purchase follow-ups
  • Abandoned cart recovery
  • Daily menu broadcasts
  • Order intake
  • Payment confirmation

Who it is built for

Best for

D2C sellersFashion brandsFood businessesBeauty sellersHome-based businessesCustom product sellersSmall and medium businesses

At a glance

Strengths & considerations

Strengths

  • Automates repetitive customer inquiries
  • Centralizes conversations in one place
  • Enables 24/7 response capability
  • Does not require coding for setup

Things to consider

  • Pricing varies by plan and billing cycle
  • Some integrations are listed as 'Coming soon'
  • WhatsApp Business API message fees are paid directly to Meta
  • Requires WhatsApp Business account

Plan information

Pricing

Modelfreemium
Starting price$0/month

Offers a free plan and tiered paid plans (Starter, Growth, Business, Custom Enterprise) with monthly or annual billing options. Annual billing includes 2 months free.

Free access

Includes 1 user seat, 1 connected WhatsApp number, 100 contacts limit, 1 AI flow, 100 one-time AI credits, and shared team inbox.

Prices and plans can change. Confirm current terms on the official pricing page before purchasing.

Compatibility & availability

Technical details

Integrations

ShopifyWooCommerceShopeeTokopediaInstagramTikTokFacebookGoPayOVODANAXenditMidtransJNEJ&TSiCepatGoSendGrabExpressOpenAIClaudeGoogle Gemini

Platforms & channels

WhatsAppWeb

Quick answers

ChatAgent - AI Agents for WhatsApp Online Store FAQ

Do I pay for WhatsApp messages?

No. ChatAgent does not charge for message volume. Broadcast and WhatsApp Business API message fees go directly to Meta.

Do I need technical skills to set up ChatAgent?

No. ChatAgent is configured through a dashboard, not code.

Can I change plans later?

Yes. You can upgrade or downgrade anytime from your dashboard.

Explore nearby ideas

Tags

EcommerceWhatsApp AutomationCRMAI Agent

Research trail

Official sources

These pages were used for the factual profile above. They may change after the research date.

  1. Official website
  2. Official page — /pricing/
  3. Official page — /use-cases/
  4. Official page — /integrations/

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